East Chemical helps Turkish customers break through cross-border transaction barriers and successfully import PEG products

Turkish wood manufacturing companies are constantly exploring more environmentally friendly and efficient production solutions in the field of wood processing and modification, and are trying to apply polyethylene glycol (PEG) to their wood products to improve the flexibility, crack resistance and processability of wood.

However, the client company is new to the Chinese chemical raw materials market, lacks import qualifications and international procurement experience, and faces a series of compliance, logistics and product selection problems.

Core challenges:

✅ The client has no import qualifications and lacks knowledge of the international customs clearance process.

✅ The first time using polyethylene glycol  PEG products, there are doubts about the model selection and actual application effect.

✅ Lack of stable supply chain support affects project progress and risk control.

✅ Solution: East Chemical customized service support to open up the entire cooperation process.

After deeply understanding the customer's process requirements, East Chemical provides all-round assistance:

✅ Technical selection support: Recommend polyethylene glycol  PEG models suitable for wood processing and provide small samples for trial.

✅ One-stop import and export service: Assist customers to connect with customs clearance agents and prepare required compliance information.

✅ Fast response logistics guarantee: It only takes two weeks from order confirmation to product delivery.

✅ Usage guidance and after-sales service: connect with Chinese and Turkish technical support to ensure smooth implementation of customer applications.

Cooperation results

✅ The customer successfully completed the purchase and import of the first batch of PEG products, and achieved cross-border independent customs clearance for the first time.

✅ PEG products have excellent performance in wood surface treatment and performance improvement, significantly improving product stability.

✅ The customer highly recognizes Donghua's service and product quality, and has started the second batch of procurement plans.

✨ Customer testimonials

The support of East Chemical made our first international procurement smooth and efficient. Their PEG solution exceeded our expectations in wood processing. We look forward to deeper cooperation. ”