Successfully solved customers' concerns about opening the lid and ensured safe delivery of PEG products

In the long-term cooperation with customers, East Chemical has always been committed to providing high-quality products and thoughtful services. We have successfully delivered multiple batches of PEG. (polyethylene glycol) products to customers, and synchronized the cargo information with customers as soon as the products arrived at the port.

Efficient logistics and timely communication.

East Chemical works closely with logistics partners to ensure the timely transportation and arrival of polyethylene glycol  products. After the goods arrive at the port, we quickly inform customers through emails and platform messages to ensure that customers can grasp the dynamics of the goods in the first time and make subsequent preparations for receiving the goods.

Solve customer concerns about opening the lid

Customers have raised storage issues after opening the lid for the packaging of Polyethylene glycol products, especially concerns about opening the lid when using galvanized barrels. In order to help customers eliminate doubts, we specially provide customers with detailed opening and storage instructions.

1. Opening method: It is recommended that customers use appropriate tools to easily open the galvanized barrel to avoid damage or leakage.

2. Product storage: To ensure the long-term stability of polyethylene glycol  products, customers should store the products in a dry and cool place, away from direct sunlight and humid environments.

Through timely information synchronization, thoughtful customer service and professional product storage suggestions, East Chemical has established a closer cooperative relationship with customers. In the future, we will continue to uphold the concept of "customer first" to provide customers with more efficient and safer services to ensure that every transaction is completed smoothly.

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