The customer's needs involved high-quality polyethylene glycol (PEG) products, which were large in volume and price-sensitive. After the initial contact, we realized that we could not maintain long-term customer relationships with price advantages alone, and we had to enhance customer trust through comprehensive services and professional support.

One of our Vietnamese textile industry customers chose to purchase our polyethylene glycol (PEG) products for the first time

We recently successfully cooperated with a well-known Indian veterinary drug manufacturer. This company focuses on providing high-quality veterinary products for the livestock industry and has extremely high requirements for the quality of raw materials and the reliability of the supply chain. When the customer first contacted us, he clearly stated that he needed 2-Pyrrolidinone (2P) samples for quality testing, but he was somewhat skeptical about our brand and services.

​In the long-term cooperation with customers, East Chemical has always been committed to providing high-quality products and thoughtful services.

When communicating with us, the Mexican customer inquired about 16 tons of N-Methylpyrrolidone and required the product purity to reach 99.9%. In addition, the customer hopes to package it in the form of iron barrels to ensure safety and stability during transportation.

In the context of globalized trade, the chemical industry has increasingly stringent requirements for product compliance. We are pleased to announce that our tetrahydrofuran (THF) products have successfully passed the EU REACH certification, further paving the way for providing European customers with high-quality, safe and reliable chemical materials.